Parts may not be returned after 7 days. All part returns must be accompanied with original receipt.

  • All returns will be subject to a 15% Restocking Fee.

  • All Special-Order Parts and Equipment must be prepaid in full.

  • Arborist Supplies, Electrical Parts, and Special-Order Parts are not returnable.

  • Equipment Sales are final. 

  • There are no returns or exchanges for Equipment.


Returns will not be accepted on items that are:

  • Opened or Used

  • Missing their Serial Number or UPC

  • Special Orders (returned at our discretion)